Overview

  

Three easy ways to place your order with Westcon Group

  • Fax to: 02 9901 3003
  • Order online here. Simply log into eCompass with your user name and password.  If you don't have a login click here to create one, or click here if you have forgotten your username or password.

Important information to put on your order

  • Your company information
  • Delivery address (not a PO Box)
  • End User details
  • Part code(s) and quantities
  • Pricing
  • A quote reference number if we have provided one to you
  • A stock hold (QP) reference number if you have requested that we hold the stock for you
  • Contact details for our Customer Service Team to use if we require any clarification from you.

Special Instructions

Different vendors may require specific information, such as end user details or serial numbers of existing equipment.  For your convenience a two-page PDF outlining the requirements for each of our vendors is available below for you to print or view online.

Click here to download the PDF

Various promotions may require additional information on your order.  If placing an order attached to a promotion, please double check the information needed to be eligible for the reward.

If you have any questions about how to place your order, please don’t hesitate to contact our Customer Service Team on 1800 646 112 or support@westcongroup.com.au and we will assist you with all of your order queries.

Escalating your order

 If you would like to escalate your order, please contact our Customer Service Team at support@westcongroup.com.au or on 1800 646 112, and quote your Purchase Order number.

Westcon Group Standard Lead Times

To help you plan for your project requirements Westcon Group has a considerable value and variety of stock on hand, which is constantly changing for our market's needs. To view what we have available please click here to be directed to our e-Commerce portal. To futher assist we have documented our vendors standard delivery times.

Click here to download the pdf.

 

 

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